Owner Benefits Program
Owning rental properties is a big commitment and we know how much of yourself goes into it. The Owner Benefits Program is how we look after that investment with you: protecting your home, saving you time and giving you one less thing to worry about.
We keep investing in better systems and adding trusted partners across the Treasure Valley, so the program keeps growing alongside you.
$45 per door, per month, collected from rents. Below is everything it includes.
Clarity and convenience
Owner Portal. Your property, any time you want to check in. See your financials, approve work orders and message our team from any device, so you're never left wondering what's happening.
Online Inspection Reports. Know the condition of your home at every step. We document a baseline before leasing, and residents complete photo-backed electronic move-in and move-out inspections, all time-stamped and saved to your records.
Online Payments. Paying is easy and free by ACH or e-check, with auto-draft whenever you'd like it. Card payments may carry a convenience fee.
Annual Tax Preparation and Financials. Tax season gets a lot lighter. We verify your information and EIN, file your 1099 and hand you year-end cash flow, income and owner statements. Extra copies are $30 each.
Finding the right residents
Personal Property Page. Your home deserves to be seen at its best. Each one gets its own page with high-resolution photos, 3D tours, floor mapping and location details.
Marketing and Advertising. We work hard to find the right residents for your home, listing it on the major rental sites and reaching renters through social media and targeted digital ads near employers, schools and campuses.
Tenancy Guarantee. We stand behind the residents we place. If a resident we screened leaves before finishing their first 12-month lease, we'll re-lease your home with no new leasing fee. Some conditions apply.
Protecting your investment
Eviction Protection. If a hard moment comes, you won't face it alone. When a resident we placed is evicted for nonpayment, this covers the cost of the eviction, and we handle the paperwork and work with local authorities and legal advisors. Our time in court is billed separately.
Safe Key Service. Every new household gets a fresh start and fresh keys. We re-key your locks at each turnover, so old keys are out of circulation.
Caring for your home between residents
Vacant Property Promise. An empty home still needs looking after. We check in every two weeks, watching for frozen pipes in winter and making sure the AC and sprinklers are working in summer, so small problems don't become costly ones.
Vacant Spot Clean. When a home sits vacant more than 30 days, we arrange periodic spot cleaning for up to 90 days, so it stays fresh and welcoming for every showing.
Rollover Utility Management. We take care of utilities between residents, moving electric, gas and water into our name or yours and handing them back at move-in.
Maintenance and Projects
HVAC Annual System Inspection. Once a year, we have your furnace and air conditioner serviced, checking airflow, electrical components, gas connections, coils and blower motors, so your residents stay comfortable and your system lasts. The report goes straight to your document library.
No Vendor Mark-Up. You pay exactly what the vendor charges, with nothing added. Because we treat our vendors well and pay them on time, they often treat your home as a priority too.
Project and Construction Coordination. Bigger projects don't have to be stressful. We find the trades, oversee the work and handle the billing from start to finish, with no separate project fee.
Insurance and Warranty Claim Coordination. Claims can be overwhelming, so we take them on for you. We gather the documentation, file and follow the claim, and see the repairs through to the end, with no separate claim fee.
Growth and Strategy
Client Portfolio Review. Once a year, starting in Q1, we sit down with your numbers and your goals. We look at rental income, vacancies, costs, equity and refinancing options, so you can plan the year ahead with confidence.
Annual Home Evaluation. At each lease renewal, we share a renewal summary with local rent comparisons, our recommended rent and your resident's history, so you always know where your home stands.
Investor Pocket Listings. If you ever think about selling, eligible properties get quiet exposure to our network of active investors, at no extra charge.
Realty Group Workshops. Keep learning with us. Join our Realty Group's quarterly real estate workshops, in person or on Zoom, at no cost.
Rent Advance Program (optional). When you'd like to put future rent to work now, you can receive up to 11 months in advance, up to $60,000 per property, usually within three to five business days through our partner, Ryse. Ryse keeps a flat 10% fee. It's not a loan, there's no credit check, and it's repaid automatically from future rent.