Resident Benefit Package
Our 208.properties Resident Benefit Package is designed to provide protection and convenience to our tenants. We are continuing to add more services as we find value with more partners in the Treasure Valley.
We believe in investing in our tenants anyway that we can. All our tenants are automatically enrolled during the leasing/renewal process and there is no opt out option. The Resident Benefit Package will be billed as a monthly charge and due with your rent payment.
The Resident Benefits Package is only $25 per lessee /per month & includes the following features:
Maintenance Portal - You have 24/7 access to our Maintenance Portal to submit maintenance requests which allows direct communication with our team to coordinate appointments and increases response time enabling faster and more thorough repairs.
24/7 Maintenance Hotline with Live Phone Support - You can reach a live person after hours for emergency maintenance concerns by simply calling our main phone line after hours.
Online Move-In Inspection Report - Incoming tenants complete an electronic inspection with our team member that catalogs the condition of the home at move in with picture documentation that helps protect your security deposit by avoiding deposit disputes after move out.
Identity Theft Protection through Allstate - Our partner Allstate provides you with alerts for credit activity, monthly credit scores, and an annual credit report. They also keep an eye on high-risk transactions, like student loan activity and medical billing.
Annual Visits - Once a year we will schedule a visit for us to come check on the property to ensure lease compliance and any deferred maintenance that you may not have already requested.
Online Payments - You have 24/7 access to our online payment service that offers ACH or e-check payment options. You can also set up auto-draft payments. Note- Convenience charges can vary depending on your choice of payment method.
Credit Reporting for All Rental Payments through our Home Buyers Program - You receive the benefit of positive credit reporting for all on-time rental payments through our online system. You also have access to our Home Buyers Program facilitated by our Realty Group.
One Time NSF Fee Forgiveness - We will grant a one-time waiver of a returned ACH or Check payment fee for each lessee per lease cycle.
One Time Late Payment Forgiveness -We will grant a one-time reduction of your late fee of $45 if paid the same day that the late fee is applied to your account. This can only be used once every 12 months per household.
Landscaping Sprinkler Spring and Fall turn on and off - We provide all our residents turn on and off services so our tenants are not troubled with dealing with the sprinkler systems and equipment needed to accomplish the task. This is applicable for all those with in ground sprinklers.
Home Buying Assistance - For those who want to move onto homeownership or learn how to use all the lending products in the market that can help you achieve your home goals. Please click here or reach out through your Resident Portal.
Air Filter Delivery - We are working with our partners to come up with a logistical and beneficial program to provide clean air, and help reduce your utility bills by 5-15% by changing out air filters on a regular basis.
Pest Control- High quality pest control through local affiliate providers providing services for Bed Bugs, Mites, Ticks, Fleas,Weevils, chiggers Cockroaches, Rat, mice, Ants, Spiders, Earwigs, and other like common insects. Plus, Box elders & Elm Seed bugs, bees and other like flying and stinging insects.
*Resident Benefit Package is subject to change based on vendors and availability